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Terms & Conditions

This website and shop are owned by Image Evoltion vof established in Boskoop. We specialize in healthy cosmetics, skincare and make-up.

1. Product information and prices

All prices are in euros and include 21% VAT. Product information and prices shown are reserved, but we use the then-current product specifications.

Action Prices are valid only in the internet shop.

2. Confirmation

You will receive your order by return email confirming your order. It clearly shows what you ordered. Failure to receive a confirmation email please contact Image Evolution through the contact.

3. Delivery times and inventory

Orders will be send on monday or thursdays.
We ship your order with DPD.
If a product is not in stock, we will contact you to arrange another delivery date.

4. Shipping

Left in the Netherlands:
Orders from € 75 are postage Fri For orders under € 75 we charge € 6.95 for shipping and tegoedkoming.

5. Warranty

All purchases have an expiration date that extends at least 6 months after delivery.
All purchases are packaged with extreme care and shipped the same day upon receipt of payment.

6. Returns and Exchanges

If you buy something via internet, you have a statutory cooling-off period of 7 days. At that time you purchased the return stating reason. The shipping, however, are always charged.
The period of seven days begins on the day you receive the delivery. For items whose packaging is broken or the product it is, this is not right to return. Articles sent by us incorrectly, incomplete shipments and other disorders of your order, you within 3 working days of receipt by email to report. State clearly what is wrong, we will contact you within two working days and will indicate clearly how we will solve. If the cause lies with us, we will take care of our shipping.
We will, subject to statutory obligations, returned items not used, at the discretion of Image Evolution. Keep the original packaging of the items, remove any labels and get a good package at a possible return. Damaged items can be received within 7 days of receipt in original return. The shipping in that case obviously at our expense.
If you are eligible for reimbursement, which takes place within 14 days.

7. Payment

When paying via PayPal and forward, you need no additional charge.
Orders are up to 6 days after the order date retained, canceled the order below. Any orders over 100 Euro will be an employee of Image Evolution by telephone confirmed.

If you choose to advance, you can transfer your payment to:
NL35RABO01125.77.431 bank account in the name of Image Evolution (in Boskoop), quoting the order number. This information will appear on your order confirmation.